Privacy Policy

Privacy Policy for Go Green Landscape Supply Inc.

Effective Date: 4/15/2026
Last Updated: 4/15/2026

At Go Green Landscape Supply Inc. (“Company,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website gogreenlandscapesupply.com (the “Site”) or interact with us via SMS, in compliance with the Telephone Consumer Protection Act (TCPA), A2P 10DLC requirements, and CTIA guidelines.

1. What Information We Collect

We collect personal information that you voluntarily provide to us when you use our services, make purchases, or opt into communications.

  • Personal Identifiers: Name, email address, phone number, billing/shipping address.
  • Transaction Data: Order history, product preferences, and payment information (processed securely via third-party processors).
  • SMS Opt-In Data: Mobile phone number, consent timestamps, and message history (collected exclusively for the purpose of the Go Green SMS program).
  • Technical Data: IP address, browser type, and cookies (see Section 4).

2. How We Use Your Information

We use your data strictly for the following business purposes:

  • Fulfillment: Processing orders, arranging delivery (landscape supply, stone, gravel, etc.), and providing customer support.
  • SMS Communications: Sending you text messages regarding order updates, delivery confirmations, appointment reminders, and promotional offers only if you have provided explicit written consent to receive them.
  • Service Improvement: Analyzing website traffic to improve user experience.
  • Legal Compliance: Maintaining records of consent as required by TCPA 2025 regulations.

3. SMS Opt-In Details (A2P 10DLC Compliance)

By opting into our SMS program, you agree to receive recurring automated text messages from Go Green Landscape Supply Inc.

  • Message Frequency: Varies (e.g., order alerts, promotions, or quotes).
  • Message & Data Rates: Standard carrier rates may apply.
  • Opt-In Methods: You may sign up via web form (clear checkbox) or in-store paper form.
  • Opt-Out (STOP): You can cancel SMS service at any time by texting “STOP” or “UNSUBSCRIBE” to any message. After you send “STOP,” we will send a final confirmation message, and your number will be removed from our list.
  • Help: For assistance, text “HELP” to receive contact support information.

4. Cookie & Tracking Info

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and remember cart contents.

  • Types of Cookies: Essential (required for site function), Performance (analytics), and Targeting (retargeting ads).
  • Your Control: You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

5. Data Security Practices

We implement robust security measures to protect your personal information, including:

  • Encryption: SSL/TLS encryption for data transmission.
  • Access Controls: Restricted access to SMS opt-in records and customer data.
  • Retention: We retain opt-in records (including timestamps and proof of consent) for compliance with TCPA 2025 and A2P 10DLC regulations.

6. User Rights (Unsubscribe, Update Info, etc.)

Depending on your location (e.g., California under CCPA, or GDPR for EU visitors), you have the right to:

  1. Access: Request a copy of the data we hold about you.
  2. Correction: Update or correct inaccurate information.
  3. Deletion: Request deletion of your personal data (subject to legal retention requirements).
  4. Opt-Out: Withdraw consent for SMS marketing at any time (reply STOP).

To exercise these rights, contact us using the details in Section 9.

7. Clear ‘No Sharing’ Statement Regarding SMS Opt-Ins (CRITICAL)

WE DO NOT SHARE SMS OPT-IN CONSENT

Your mobile phone number and SMS consent will never be sold, rented, shared, or traded to any third parties, affiliates, or partners for their own marketing purposes.

In compliance with the 2025 TCPA One-to-One Consent Rule and CTIA guidelines:

  • The consent you provide for text messaging applies SOLELY to Go Green Landscape Supply Inc.
  • We do not share your consent status with lead generators, brokers, or external brands.
  • Your data is used exclusively for communications originating from our company regarding your landscape supply needs.
  • If we use a third-party platform to deliver SMS (e.g., a messaging gateway), that vendor is contractually prohibited from using your data for any purpose other than delivering our messages.

“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

8. Children’s Privacy

Our services are directed to adults (18+). We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in the law or our practices. The “Last Updated” date at the top will reflect the latest revision.

10. Contact Us

If you have questions about this policy or wish to unsubscribe/update your data:

Go Green Landscape Supply Inc.
Address: 1557 Hanover St, Hanover, MA 02339-2028
Phone: (781) 545-6003
Website: gogreenlandscapesupply.com